1. Open the shooIQ software from the taskbar

     

  2. Click on the Help button on the upper right corner and select  ShooIQ Support

     

  3. A new window will open. Send us Your ID and password if visible

     

  4. Make sure there is a stable internet connection and no automatic lock screen or standby


Alternative TeamViewer App:


If you can't launch the application or your ID is not working please perform the following steps:

  1. Close the current TeamViewer
  2. Open the File Explorer and navigate to C:\Program Files\shooIQ\utils\TeamViewer or C:\Program Files(x86)\shooIQ\utils\TeamViewer
  3. Launch TeamViewerQS
  4. Send us Your ID and password if visible



Business Hours :

9am - 6 pm Central European Time (CET)