You are viewing an old version of this page. View the current version.

Compare with Current View Page History

Version 1 Next »

In case of questions regarding the software or your scanner you can get direct and fast help, by preparing a remote session for corpus.e.

Step-by-step guide

  1. Launch the application
     
  2. Open the „Help“ menu in the upper right corner

     
  3. Select "Lightbeam Support"

  4. Tell/Send your Teamviewer "ID" to corpus.e
     


Note:
If you cannot launch the application please perform the following steps:

  1. Open the lightbeam installation folder (usually "C:\Program Files (x86)\lightbeam4")

  2.  Navigate to the subfolder "utils" and then "TeamViewer"

  3. Launch the executable file "TeamViewerQS_en"
     
  4. same as step 4 above